Our Refund Policy

This policy only applies to online donations made through our web site at www.ruelfoundation.com

In addition to your Statutory Rights, should you change your mind we will happily refund your donation providing the following conditions have been met:

You notify us within seven days of making a donation.
You provide us with a copy of your receipt showing the date and relevant details of your donation.
You indicate the reason for wanting a refund.
Notify us at:
Ruel Foundation
P O Box 9098
Greerton
Tauranga 3142
New Zealand

We will credit the credit card that was used to make your donation within five days of receiving your request.